PLAIN LANGUAGE WRITING AND DESIGN

Course Length: 1 Day
This course will cover the general principles and seven guidelines of Plain Language as it applies to writing instructions, announcements, publications, and other documents.

As a writer or editor for a public agency you should write and design your documents for easy use and customer understanding. To do so, you need to use plain language or writing that the typical customer can act upon after a single reading. Writing and designing messages in Plain Language allows government to excel at what it does best - serve the public.

For more in-depth information about the Washington State's Plain Language initiative, read Washington Governor Jay Inslee's Executive Order 23-02.    

Note: While this course gets your documents to the point of usability, it does not include training on usability testing.



• Understand customer needs.
• Use simple language.
• Include only important information.
• Keep sentences and paragraphs short.
• Use active sentences.
• Use key personal pronouns such as "we" and "you."
• Design clear pages.

1. Spend less time writing.
2. Unlock the power of "active" writing.
3. Understand the importance of context in your writing.
4. Learn how to test your writing with a readability tool.

 
Jordan Peabody's
Plain Language Writing & Design

2025 CLASSES
APRIL 15
WA St. Dept. of Ecology
VIRTUAL CLASS
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MAY 6
WA St. Dept. of Enterprise Services
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JUNE 5
WA Dept. of Financial Institutions
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JUNE 24
WA Dept. of Financial Institutions
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JUNE 25
WA St. Dept. of Ecology
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JULY 29
WA Dept. of Ecology
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JULY 30
WA Dept. of Financial Institutions
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AUGUST 12
WA St. Dept. of Enterprise Services
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DES Training Center

NOVEMBER 4
WA St. Dept. of Enterprise Services
VIRTUAL CLASS
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