WRITING DOCUMENTS IN PLAIN TALK |
| Course Length: 1 Day |
This course will cover the general principles and seven guidelines of Plain Talk as it applies to writing instructions, announcements, publications, and other documents.
As a writer or editor for a state agency you should write and design your documents for easy use and customer understanding. In order to do so, you need to use plain language or writing that the typical customer can act upon after a single reading. Writing in Plain Talk allows government to excel at what it does best - serve the public.
For more in-depth information about the Governor's Initiative on Plain Talk go to: http://www.governor.wa.gov/issues/issues/efficient-government/plain-talk
Note: This course helps you get your documents to the point of usability, but does not include training on usability testing.
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• Understand customer needs.
• Use simple language.
• Include only important information.
• Keep sentences and paragraphs short.
• Use active sentences.
• Use key personal pronouns such as "we" and "you."
• Design clear pages. |
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1. Spend less time writing.
2. Unlock the power of "active" writing.
3. Understand the importance of context in your writing.
4. Learn how to test your writing with a readability tool.
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Jordan Peabody's
Writing
Documents in
Plain Talk |
2024 CLASSES |
MARCH 4
WA St. Dept. of Enterprise Services
VIRTUAL CLASS
Registration Contact:
DES Training Center
MARCH 5
WA St. Dept. of Ecology
VIRTUAL CLASS
Registration CLOSED
MARCH 19
WA St. Dept. of Ecology
VIRTUAL CLASS
Registration CLOSED
APRIL 30
Port of Seattle
Seattle, WA
Registration CLOSED
MAY 13
WA St. Dept. of Enterprise Services
VIRTUAL CLASS
Registration Contact:
DES Training Center
JUNE 4
WA St. Dept. of Ecology
VIRTUAL CLASS
Registration CLOSED
JUNE 5
Northwest Clerks Institute
Tacoma, WA
Registration CLOSED
JUNE 25
WA St. Dept. of Ecology
VIRTUAL CLASS
Registration CLOSED
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